FAQS

Why is my pool green?

– pool has an algae infestation or is too high in copper levels or you have green pool walls and floor. Causes – low chlorine (or sanitiser ) levels, poor circulation or filtration, heavy bather load, animals/pets entering pool, water unbalanced, fine suspended solids, phosphates & other litter, poor cleaning techniques. Treatment – supershock treatment and algae removal, ensuring correct cleaning an re-balancing techniques are applied accompanied with algaecides and/or phosphate removers, addressing & eliminating relevant infestation causes and continued preventive maintenance.  

Why is my pool cloudy?

– turbid water is the result of suspended solids present, and is likely to turn pool green quickly if untreated or unbalanced pool water. Causes – low chlorine levels, unbalanced water, poor filtration or circulation, algae bloom, heavy bather load, fine suspended solids Treatment – rectify relevant cause ie: filtration, circulation and/or sanitising equipment servicing and repairs. Balance pool water, shocking initially if required. Apply suitable cleaning techniques and clarifiers.

What is balanced water?

– water that corrodes and or is scale forming is called unbalanced water while water that causes no damage is balanced. Causes – poor balancing techniques, insufficient or faulty operating equipment or fixtures, poor maintenance, contaminates entering pool, weather events. Treatment – each parameter must be adjusted to recommended levels at appropriate treatment regimen. It is important to remember each parameter is of  importance for correct pool balancing allowing for economy and performance pool systems.

How do I clean my pool?

–  techniques on cleaning  your pool vary depending and characteristics and condition of your pool, it’s operating equipment and design. People asking this question usually initially require pool shocking and water balancing. Tips for cleaning – remove bulk litter from pool manually where possible, empty all strainer baskets, ensure no blockages in plumbing/equipment, service and clean all operating equipment, test and balance/shock as per required, run (pre-serviced) pump and filter for extended period, backwash and rinse filter, brush all pool surfaces, vacuum particles to waste, regular servicing.

How do I remove and prevent pool stains?

  prevention is key when it comes to pool stains. Correct pool maintenance, testing suspect water sources, adding metal treatments prior to the addition of oxidisers, and removing any metal object which fall in pool immediately are all crucial in prevention. Most stains and deposits can be removed via these following methods: chemical removal treatments, sequestering and chelating,  manual cleaning tools or rubbing stones, acid washing and pressure cleaning. 

Why are stains in my pool?

  surface stains are the result of algae, deposited heavy metals, leached plant debris, animal deposits, calcium deposit build up, incorrect balancing techniques or fungus on reverse side of liners. Identification is key for implementing suitable removal treatments and prevention. Oxidation causes metals to fall out of a solution and stain surfaces.

What is the best pool pump?

  the best pool pump is the most suited to your pool’s design, functionality requirements, existing pool operating equipment, plumbing, allowable operational efficiency, noise restrictions and budget. Variable speed pumps are more energy efficient (check AMPS ratings for calculating energy usage) and we have all leading brands available with the Onga Eco800 our most popular. Full installation quotes available.

What is a variable speed pump?

  a variable speed pump has a variable speed motor. This hydraulic design allows for the selection of these differing speeds (RPM’s) as per required. Such adaptability provides economy of operation (energy savings), wider ranging functionality (for differing pool sizes, designs, features, existing operating and cleaning equipment, service requirements)

What is the best pool cleaner?

– the best pool cleaner is the most suited to your pool surfacing and design, pool pumping (circulation), sanitizing units, skimmer box (auto-suction cleaners) and all cleaning requirements. It is important to note that auto suction cleaners rely on existing circulation equipment performance and restrict flow rates when operating. Robotic pool cleaners require an electrical supply only with individual pool scanning and memory they offer more thorough cleaning efficiency and built in filtration systems. Free of hoses and no longer reliant on, or damaging to pool operation……… No auto cleaner competes with our professional pool cleaning service…… All quality brands and recommendations available

How long do I run my pool pump and filter?

  – daily operating times or run-times are calculated considering these factors: pool capacity, all operating and cleaning equipment capacities and performance, turn-over rate/flow rates ( check manufacturer specifications), pool heating and coverings, environment and climate, bathing loads, other objectives. Most domestic swimming pool require following runtimes:  Summer – 8 to 10 hours per day  and  Winter – 6 to 8 hours per day

How often do I need my pool serviced?

  – regularity of pool servicing depends on all functioning equipment recommendations combined with cleaning and pool usage requirements. Monthly servicing and cleaning, including full water sample testing is recommended at a minimum. Daily testing or monitoring of levels and manual cleaning including emptying strainers may be necessary for some pools or specific safety criteria……….. Pool Clear Sunshine Coast offers reduced rates for regular service clients.

Is an ioniser (ionizer) better than a salt water chlorinator?

  – the pool ioniser versus salt water chlorinator argument is often subjective to author bias or sales tactics. Ultimately it really comes down to personal preference.  Ionisers can be an effective substitute in cases where skin irritations or allergies are apparent. Our Bionizer range of purifiers produce natural mineral ions via a safe electrical  charge being passed through copper and silver anodes. Salt water chlorinators and cells use electrolysis in the presence of salt to produce hypochlorous acid and sodium hypochlorite ( chlorine ). Ionisers can produce differing water shades to chlorinators depending on pool surfacing, and may not be suitable when considering all pool operating equipment, functionality and environment. Bioniser’s can reduce pool chemical costs, however it is important to note that each pool must be assessed individually for suitability prior to estimating full costs. All pool systems require balancing of parameters, including stabilisers, algaecides and clarifiers as required clients.

When do I need a pool safety certificate?

  – All pools must currently have pool safety certification conforming to all relevant and existing safety and regulatory systems and definitions. Proposed pool safety laws effective 30th Nov 2015 warn that fines apply for  all pools non-conforming or without certification. However Proof of Inspection may be all that is required in certain cases. Pool safety certificates have an expiry date and must be renewed every 2 years for non-shared pools and 1 year for shared pools….

Under Queensland’s swimming pool safety laws:

  • a pool safety certificate, issued by a licensed pool safety inspector, is required when selling, buying or leasing a property with a pool (pool safety certificates are valid for one year for a shared pool and two years for a non-shared pool)
  • the pool safety standard applies to all pools associated with houses, units, hotels, motels, backpacker hostels, caravan parks, mobile van parks and other forms of short-term accommodation
  • the pool safety standard applies to indoor pools as well as outdoor pools
  • all swimming pools had to be included on the state-based pool safety register by 4 November 2011
  • safety barriers are mandatory for all portable pools and spas deeper than 300 millimetres.

If a building such as a home, unit or hotel room is within the pool fence perimeter, it needs to be fenced from the pool. This includes buildings with living areas such as games rooms.

Toilet facilities and change rooms may be located within the pool area, but these structures must not provide a thoroughfare into the pool enclosure from outside.

Copping a fine would hurt…. but think of losing a life!

click this link to check out all the latest info or just call us now on 0405019033 and its sorted.

http://www.hpw.qld.gov.au/construction/BuildingPlumbing/PoolSafety/PoolSafetyLaws/Pages/default.aspx

For more detailed answers to any of these questions or for any other pool enquiries or solutions, please contact us.